International Research Journal of Education and Technology

The advent of internet commerce is one of the biggest developments now occurring in the corporate sector. Almost every organisation is impacted by the dramatic effects of electronic commerce (also known as EC) on purchasing, shopping, business cooperation, customer services, and the supply of numerous services. All corporate functional areas and their crucial activities, from advertising to paying bills, are altering as a result of e-commerce. Due to emerging online businesses, novel business methods, and the variety of EC-related goods and services, competition is also significantly changing. EC offers businesses unrivalled chances to grow globally at low cost, capture more market share, and cut expenses. In this chapter, we'll go over the main uses of EC, problems with both successful and unsuccessful implementations, and the services that are required to support them.

Keywords: E commerce, Indian Business